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When Will My Book Arrive?

Chris N Burbridge

Last Update 9 months ago

After you place an order for a physical book, we ship it out as quickly as possible. Here's what to expect — though please note that we cannot guarantee specific delivery times as shipping depends on factors outside our control.

Signature Required


All shipments require a signature upon delivery. Please make sure someone is available to sign, or make arrangements with your local post office if you won't be home.

Estimated Delivery Times

United States

  • Shipped via USPS Priority Mail
  • Estimated delivery: 10-14 business days

International
  • Shipped via USPS Express Mail International
  • Estimated delivery: 4-8 weeks

These are estimates, not guarantees. Actual delivery times can vary.

About International Shipping


International orders can take longer due to customs processing — both when leaving the US and when entering your country. Unfortunately, we have no control over how long customs holds a package.

If your tracking shows the package is stuck in customs, it usually just requires patience. In some cases, your local customs office may contact you for additional information or duties owed.

How to Track Your Order


When your book ships, you'll receive an email with tracking information. If you haven't received it:

  • Check your spam or junk folder
  • Search your inbox for "Tung's Points" or your order number
  • Make sure you're checking the email you used at checkout

You can also log into your account at tungspoints.com/login and view your order history to find tracking details.

It's Been Longer Than Expected


If your order hasn't arrived within the estimated timeframe:
  • Check your tracking link — Look for updates on where the package is
  • Signature attempt — Make sure you didn't miss a delivery attempt; check for a notice from USPS
  • International orders — Customs delays are common and can add significant time; tracking may not update while the package is in customs
  • Incorrect address — Double-check that your shipping address was entered correctly when you ordered

Still Can't Find Your Order?


If your tracking shows the package is lost, returned, or hasn't moved in a long time, let us know:
  • Your name and order number (from your confirmation email)
  • The shipping address you used
  • Any tracking information you have

We'll look into it and work with you to resolve the issue.

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